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Privacy Notice

Last updated: 01.10.26

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Studio Mayfield, owned and operated by Sarah Conner, respects your privacy and is committed to protecting your personal information.

 

This Privacy Notice explains how we collect, use and protect your personal information when you visit the Studio Mayfield website, contact us, enquire about our services, work with us, or sign up to receive our emails or free resources.

1. Who we are

Studio Mayfield is owned and operated by Sarah Conner, an interior designer based in Bath, UK.

For the purposes of UK data protection law, Sarah Conner / Studio Mayfield is the data controller responsible for your personal information.

If you have any questions about how your information is used, or about this Privacy Notice, you can contact us at:

Email: admin@studiomayfield.co.uk

2. Information we collect

Depending on how you interact with Studio Mayfield, we may collect some or all of the following information:

  • Your name

  • Email address

  • Telephone number

  • Address or project address

  • Information about your interior design project

  • Information you provide when making an enquiry or completing a questionnaire

  • Details relating to your project, requirements and preferences

  • Information contained in correspondence between you and Studio Mayfield

  • Any other information you choose to provide to us

When you sign up to receive a free resource, such as the Period Home Renovation Handbook, we will collect the information you provide through the sign-up form, such as your name and email address.

We may also collect certain technical information when you visit our website, such as your IP address, browser type, device information and information about how you use the website. This may be collected through cookies or similar technologies.

3. How we use your information

We may use your personal information to:

  • Respond to enquiries and requests

  • Provide information about our interior design services

  • Prepare proposals, quotations and other project documentation

  • Deliver and manage interior design services

  • Communicate with you about your project

  • Send you resources you have requested, such as the Period Home Renovation Handbook

  • Send email communications, including interior design advice, inspiration, news and updates, where you have provided the appropriate consent

  • Improve our website, services and customer experience

  • Keep appropriate business and financial records

  • Meet our legal and contractual obligations

  • Protect the security of our website and business

We will only use your personal information for the purposes explained in this Privacy Notice or where otherwise permitted by law.

4. Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on:

Contract – where we need to use your information to provide services to you or take steps at your request before entering into a contract.

Legitimate interests – where it is necessary for us to operate and manage our business, communicate with existing clients, improve our services or maintain appropriate business records, provided that your rights and interests do not override those interests.

Consent – where you have actively chosen to receive marketing communications or where processing your information requires your consent.

Legal obligation – where we need to process your information to comply with a legal or regulatory requirement.

Where we rely on consent, you can withdraw that consent at any time.

5. Email marketing and free resources

If you choose to download a free resource from Studio Mayfield, such as the Period Home Renovation Handbook, we will use the information you provide to send you the resource you have requested.

The Period Home Renovation Handbook is accompanied by a short series of follow-up emails containing further information, advice and inspiration relating to period home renovation and interior design.

If you have also chosen to subscribe to Studio Mayfield's email list, we may send you regular emails containing interior design advice, inspiration, news, updates and information about Studio Mayfield's services.

We use MailerLite to manage our email marketing and deliver these emails. Your name and email address may therefore be securely transferred to MailerLite for this purpose.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly. If you unsubscribe from marketing communications, you will no longer receive our regular marketing emails, although we may still contact you where necessary in relation to a service you have requested or another legitimate business purpose.

6. Who we share your information with

We may share your personal information with trusted third-party service providers where this is necessary to operate our business and provide our services.

These may include:

  • MailerLite – for email marketing and delivery of resources

  • Website hosting and website providers – to operate and maintain our website

  • Payment providers – where required to process payments

  • Professional advisers such as accountants, where necessary

  • Other suppliers or contractors involved in delivering your interior design project, where appropriate and necessary

We only share information that is reasonably necessary for the relevant purpose.

We do not sell or rent your personal information to third parties.

7. How long we keep your information

We only keep your personal information for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting or reporting requirements.

The length of time we retain information will depend on the type of information and our relationship with you.

Where you have subscribed to marketing communications, we will retain your information for marketing purposes until you unsubscribe or otherwise ask us to remove you, unless we have another lawful reason to retain it.

8. Cookies

Our website may use cookies and similar technologies to provide website functionality, understand how visitors use the website and improve your experience.

Some cookies may be strictly necessary for the website to operate, while others may require your consent.

You can manage your cookie preferences through the cookie settings available on our website.

9. Your rights

Under UK data protection law, you have a number of rights in relation to your personal information. Depending on the circumstances, these include the right to:

  • Request access to the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your personal information where there is no good reason for us to continue processing it

  • Ask us to restrict how we use your information in certain circumstances

  • Object to certain types of processing, including direct marketing

  • Withdraw your consent where we are relying on consent to process your information

  • Request your personal information in a portable format where applicable

If you would like to exercise any of these rights, please contact us using the email address above.

10. Keeping your information secure

We take reasonable steps to protect your personal information from being lost, misused, accessed without authorisation, altered or disclosed.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

11. Third-party websites

Our website may contain links to other websites, including suppliers, brands, tradespeople or other third-party services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy notice of any website you visit.

12. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes to our business, the services we use or applicable legal requirements.

The latest version will always be available on this website, with the date of the most recent update shown at the top of the notice.

13. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has not been handled appropriately.

Further information about making a complaint is available on the ICO's website.

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